Privacy Policy

Privacy Policy

This Privacy Policy explains how www.huetheartist.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase.

Information We Collect

Device Information

When you visit the Site, we automatically collect details about your device, such as your web browser type, IP address, time zone, and cookies. We also gather data on the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This information is collected using:

  • Cookies: Data files placed on your device that may include an anonymous unique identifier. For more on cookies, visit All About Cookies.
  • Log Files: Track actions on the Site and include your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record your browsing activities.

Order Information

When you make or attempt to make a purchase, we collect details such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

If you contact us for support, we collect information provided through contact forms or email to assist you effectively.

When we refer to "Personal Information" in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Information

Order Information:

  • To fulfill orders (process payments, arrange shipping, and provide   invoices/confirmations).
  • To communicate with you and screen orders for fraud or risk.
  • To provide information or advertising about our products based on your preferences.

Device Information:

  • To screen for potential fraud or risk (particularly using your IP address).
  • To improve and optimize our Site (e.g., by generating analytics on customer interactions and assessing marketing effectiveness).

Sharing Your Personal Information

We may share your Personal Information with third parties as follows:

  • Shopify: To run our online store. Learn more about Shopify’s use of Personal Information here.
  • Google Analytics: To understand how customers use the Site. Learn more about Google’s use of Personal Information here. You can opt out here.
  • Suppliers and Printing Labs: To print and dispatch our art.
  • Legal Compliance: To comply with laws, respond to legal requests, or protect our rights.

Targeted Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For details on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

To opt out of targeted advertising:

Do Not Track

We do not alter our data collection practices in response to Do Not Track signals from your browser.

Data Retention

We retain your Personal Information for our records unless you request its deletion.

Selling Personal Information

Our Site does not sell Personal Information.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Returns

Each Hue The Artist print is carefully printed, packaged, and dispatched on order. Due to the fragile nature of our products, we do not accept returns for "change of mind." If your print is damaged in transit or if you receive the wrong item, please email us at hello@huetheartist.com with photo evidence for resolution.

Contact

If you have questions about this policy, need more information about our privacy practices, or have any questions, please contact us at hello@huetheartist.com.

 

 

 

 

Privacy Policy

This Privacy Policy details how www.huetheartist.com (referred to as the "Site" or "we") manages, utilises, and shares your Personal Information when you visit or make a purchase from our Site. "Personal Information" refers to both Device Information and Order Information.

Information We Collect

Device Information
When you access the Site, we automatically collect information about your device, such as your web browser type, IP address, time zone, and cookies. We also gather details on the pages or products you view, the websites or search terms that directed you to our Site, and your interaction with the Site. This data is collected through:

  • Cookies: Small data files placed on your device, potentially including an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
  • Log Files: Record actions taken on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic tools used to track your browsing activities on the Site.

Order Information
When you place or attempt to place an order, we collect details including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.

Customer Support Information
If you contact us for support, we collect information provided via contact forms or email to assist you effectively.

How We Use Your Personal Information

Order Information:

  • To process and fulfill orders (including payments, shipping, and providing invoices/confirmations).
  • To communicate with you and evaluate orders for fraud or risk.
  • To offer information or advertisements related to our products based on your preferences.

Device Information:

  • To detect and prevent potential fraud or risk (particularly through your IP address).
  • To enhance and optimize our Site (such as analysing customer interactions and evaluating marketing effectiveness).

Sharing Your Personal Information
We may share your Personal Information with third parties in the following ways:

  • Shopify: To operate our online store. Learn more about how Shopify handles your Personal Information here.
  • Google Analytics: To analyse how customers use the Site. Read about Google’s handling of Personal Information here. You can opt out here.
  • Suppliers and Printing Labs: To produce and deliver our art.
  • Legal Requirements: To comply with laws, respond to legal requests, or protect our rights.

Targeted Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications that could be of interest to you. For information on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

To opt out of targeted advertising:

Do Not Track
We do not modify our data collection practices in response to Do Not Track signals from your browser.

Data Retention
We retain your Personal Information for record-keeping purposes unless you request its deletion.

Selling Personal Information
We do not sell your Personal Information.

Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Returns
Each ‘Hue the Artist’ print is meticulously printed, packaged, and dispatched upon order. Due to the delicate nature of our products, we do not accept returns for "change of mind." If your print arrives damaged or incorrect, please email us at hello@huetheartist.com with photo evidence for resolution.

Contact Us

For any questions about this policy, further information about our privacy practices, or if you have any questions, please contact us at hello@huetheartist.com.